How to Order Books for Your Author/Illustrator Appearance

Please allow at least three weeks before the author/illustrator visit for processing and delivery.

Prepare Students and Teachers

Order books for the library two months before the visit and put them on display.

Send order forms home with the children announcing the visit and allowing parents and children to pre-order books for the event.

Ordering Books for the Visit

Order books by calling Random House Publisher Services at (800) 733-3000, or email customer service at csorders@PenguinRandomHouse.com.

Be sure to tell customer service that you are ordering for an author visit. Let them know who you are hosting and the date that the visit takes place.

All author/illustrator visit orders receive a 40% discount and free outbound freight. (RHPS ships via ground transportation. Any rush order freight costs are the responsibility of the customer)

All orders must be pre-paid.

You must present appropriate tax exempt documentation to avoid paying tax.

Returning Unsold Books

PACK all unsold books in sturdy cartons.

FILL empty space completely with paper or other packing material.

TAPE securely with shipping tape.

SHIP to:
Penguin Random House, Inc.
1019 N. State Rd. 47
Crawfordsville, IN 47933
Attn: Returns Dept.

(We suggest shipping via a traceable method, such as UPS Ground.)

(Return shipping cost is the responsibility of the customer.)